1. Order Acknowledgements
PT GRAMEDIA
Jalan margondara Raya KM. 4
depok
Jalan margondara Raya KM. 4
depok
your ref : MS/MA
our ref :
SA/O
april 21, 2018
To :
Dear Mr. Sofyan Abdinegara
Sumber Ilmu Book Store Owner
Jl. Merdeka No. 34
Palembang
Dear Mr. Sofyan Abdinegara
Sumber Ilmu Book Store Owner
Jl. Merdeka No. 34
Palembang
Thing: order reply
With respect,
We tell you, the order letter No. 20 / P / SI / IV / 18
About the order of the Learning books we have received and we thank you. but we
are only able to send 100 books out of 200 that you order, and send the rest a
few more days
We estimate the books that you ordered will arrive at your place on April 30, 2018 and we request, after the item arrives at your place to be confirmed to us.
We thank you for your attention and cooperation.
Best regards,
PT GRAMEDIA
Muhammad Siddiq
Manager's Assistant
2. Function:
Order
Acknowledgment or reply letter to customers who are already doing this order
contains a greeting, recipient, and message content which
includes gratitude to customers for their order. There is also a supply of
goods, means of delivery and payment settlement. Order-acknowledgment these can
also load of apology to the customer over to the unavailability of
the goods ordered by the customer.
the function of the letter
above explains that PT. Gramedia apologized because the order was not fulfilled
by the sumber ilmu Book Store Owner, PT Gramedia also informed that it would
fulfill the remaining few days, and estimated that all orders would be fulfilled.
Order
Acknowledgement atau surat balasan bagi pelanggan yang sudah melakukan pesanan
ini berisikan salam pembuka, penerima, serta isi pesan yang mencakup ucapan
terimakasih kepada pelanggan atas pesanannya. Terdapat pula persediaan barang,
cara pengiriman dan pelunasan pembayaran. Order-acknowledgement ini juga dapat
memuat tentang permohonan maaf kepada pemesan atas ke tidak tersediaanya
barang yang dipesan oleh pemesan.
fungsi surat di atas menjelaskan bahwa PT. Gramedia
meminta maaf karena tidak terpenuhinya pesanan kepada Pemilik Toko Buku Sumber
Ilmu, PT Gramedia juga memberi tahukan akan memenuhi sisa nya beberapa hari
lagi, dan memperkirakan terpenuhinya semua pesanan.
3. Importance
the importance in making orders Acknowledgment is as a
confirmation tool for received orders will be processed immediately. why use
the letter? because as a clear and easy to understand statement
pentingnya dalam pembuatan orders Acknowledgement sebagai
alat konfirmasi atas pesanan yang diterima akan segera diproses. kenapa
menggunakan surat itu? karena sebeagai pernyataan yang jelas dan mudah
dimengerti
sumber :
